Cortex can now follow up the moment a questionnaire comes in

When an applicant fills in a pre-qualifying questionnaire, they're at their most interested. A Cortex agent can now start as soon as one is submitted, for sales or lettings. The same goes for when a vendor or landlord completes an onboarding form. The agent can review the answers and follow up while the lead is still warm, before the form sits waiting in a queue.

• Sales and lettings: Works for applicant questionnaires and vendor or landlord onboarding forms.
• Follow up while they're keen: Answers are reviewed as soon as they arrive.