Cortex agents can now record viewing feedback

Applicants give feedback in all sorts of ways: a quick email, a text, a comment on the phone. A Cortex agent can now log that feedback against the viewing in Street. It's saved as a draft, so your team can check it before it's shared with the vendor.

• From any channel: Email, text or phone feedback captured.
• Checked before sharing: Saved as a draft for your team to review.